Canon MF5630 User Manual

Also see for imageCLASS MF5600 Series: Setup sheet Service manual

Contents

9-16Troubleshooting9Printing ProblemsThe Alarm indicator comes on.Q Does the machine feed paper correctly, or is there paper in the cassette or multi-purpose feeder?A Clear the paper jam, or load paper in the cassette or multi-purpose feeder. (For instructions onclearing paper jam, see "Clearing Jams," on p. 9-1. For instructions on loading paper, see "LoadingPaper," on p. 2-3.)A If the machine has no paper jam, or paper is loaded in the cassette or multi-purpose feeder, unplugthe machine and wait approximately 3 minutes to 5 minutes, then plug it in again. If the problem isfixed, the Alarm indicator will turn off, and the LCD will return to the standby mode. If the Alarmindicator remains flash, unplug the machine, and contact your local authorized Canon dealer or theCanon help line.Printout does not match paper size.Q Is the paper stack loaded and aligned correctly in the cassette, or is paper loaded in themulti-purpose feeder correctly?A Make sure the paper is loaded and aligned correctly in the cassette or the paper is loaded correctlyin the multi-purpose feeder. (See "Loading Paper," on p. 2-3.)Scanning ProblemsThe machine will not scan a document.Q Did you connect the power cord to the machine just now?A Wait for a while. After connecting the power cord, the machine cannot scan documents immediately.Q Is the document loaded correctly?A Remove the document, stack it if necessary, and load it in the ADF correctly. (See "LoadingDocuments in the ADF," on p. 3-3.)A Make sure the ADF is closed.Q Is the USB cable connected securely?A Check that the USB cable is connected securely to the machine and your computer. Disconnect theUSB cable, and reconnect it correctly after a while.