Canon MG3500 series Online Manual Manual pdf 86 page image
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Canon MG3500 series Online Manual

Also see for Pixma MG3500 Series: Getting started guideSetup guideUser guideOnline manualOnline manual

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Contents
  1. online manual
  2. Table Of Contents
  3. Table Of Contents
  4. Troubleshooting
  5. Problems with Network Communication
  6. Problems with the Machine While Using with Network
  7. The Machine Stopped Working Suddenly
  8. Printing Speed Is Slow
  9. Cannot Use the Machine on Replacing an Access Point or Changing Its settings
  10. Cannot Detect a Machine on a Network
  11. Cannot Detect the Machine When Setting up Network Communication
  12. Cannot Detect the Machine during Wireless LAN Setup: Check 1
  13. Cannot Detect the Machine during Wireless LAN Setup: Check 2
  14. Cannot Detect the Machine during Wireless LAN Setup: Check 3
  15. The Machine Cannot Be Detected in the Wireless LAN
  16. Other Problems with Network
  17. Forgot an Access Point Name, SSID, or a Network Key
  18. The Message Is Displayed on the Computer Screen During Setup
  19. The Admin Password Set to the Machine Was Forgotten
  20. Checking Information about the Network
  21. How to Restore the Machine's Network Settings to Factory Default
  22. Problems with Printing
  23. Printing Does Not Start
  24. Paper Jams
  25. Paper Does Not Feed Properly/"No Paper" Error Occurs
  26. clean the paper feed roller
  27. Cannot Print Properly with Automatic Duplex Printing
  28. Copying/Printing Stops Before It Is Completed
  29. Problems with Printing Quality
  30. Print Results Not Satisfactory
  31. Cannot Print to End of Job
  32. No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks
  33. Colors Are Unclear
  34. Lines Are Misaligned
  35. Printed Paper Curls or Has Ink Blots
  36. Paper Is Smudged/Printed Surface Is Scratched
  37. Back of the Paper Is Smudged
  38. Vertical Lines Are Printed on the Sides of the Printout
  39. Colors Are Uneven or Streaked
  40. Ink Is Not Ejected
  41. Problems with Scanning
  43. Scanner Does Not Work
  44. Scanner Driver Does Not Start
  45. Error Message Appears and the Scanner Driver Screen Does Not Appear
  46. Cannot Scan Multiple Items at One Time
  47. Cannot Scan Properly with Auto Scan
  48. Slow Scanning Speed
  49. There is not enough memory." Message Is Displayed
  50. Computer Stops Operating during Scanning
  51. Scanned Image Does Not Open
  52. Scan Results Not Satisfactory
  53. Scan Quality (Image Displayed on the Monitor) Is Poor
  54. Scanned Image Is Surrounded by Extra White Areas
  55. Cannot Scan at the Correct Size
  56. Item Is Placed Correctly, but the Scanned Image Is Slanted
  57. Scanned Image Is Enlarged (Reduced) on the Computer Monitor
  58. Problems with the Machine
  59. The Machine Cannot Be Powered On
  60. The Machine Turns Off Unintendedly
  61. Cannot Connect to Computer with a USB Cable Properly
  62. Cannot Communicate with the Machine with USB Connection
  63. Problems with Installation/Downloading
  64. Cannot Install the MP Drivers
  65. Uninstalling IJ Network Tool
  66. About Errors/Messages Displayed
  67. If an Error Occurs
  68. A Message Is Displayed
  69. If You Cannot Resolve the Problem
  70. Support Code List
  71. Support Code List (When Paper Is Jammed)
  72. Paper Is Jammed inside the Machine
Canon MG3500 series Online Manual Manual pdf 86 page image
If You Cannot Resolve the ProblemIf you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller ofthe machine or the service center.Canon support staff are trained to be able to provide technical support to satisfy customers.Caution• If the machine emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the power cordfrom the outlet and contact the seller or the service center. Never attempt to repair or disassemble themachine yourself.• Attempts by customers to repair or take apart the machine will invalidate any warranty regardless ofwhether the warranty has expired.Before contacting the service center, confirm the following:• Product name:* Your machine's name is located on the front cover of the setup manual.• Serial number: please refer to the setup manual• Details of the problem• What you tried to solve the problem, and what happened86
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This manual is suitable for:
Pixma MG3500 Series
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