Advanced Guide > Troubleshooting > Paper Does Not Feed ProperlyPaper Does Not Feed ProperlyCheck 1: Make sure of the following when you load paper.When loading two or more sheets of paper, align the edges of the sheets before loading.When loading two or more sheets of paper, make sure that the paper stack does not exceed thepaper support load limit.However, proper feeding of paper may not be possible at this maximum capacity depending onthe type of paper or environmental conditions (either very high or low temperature and humidity).In such cases, reduce the sheets of paper you load at a time to less than half of the papersupport load limit.Always load the paper in portrait orientation, regardless of the printing orientation.When you load the paper on the Rear Tray, load the paper with the print side facing UP andslide the Paper Guides to align with the both side of the paper.Loading Paper / OriginalsCheck 2: Check to see if the paper you are printing on is too thick orcurled.Loading Paper / OriginalsCheck 3: Make sure of the following when you load envelopes.When printing on envelopes, refer to Loading Paper / Originals , and prepare the envelopes beforeprinting.Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placedin landscape orientation, they will not feed properly.Check 4: Remove any foreign objects from the Rear Tray.Check 5: Clean the Paper Feed Roller.Routine MaintenanceNoteCleaning the Paper Feed Roller will wear the roller, so perform this procedure only whennecessary.Page topPage 610 of 681 pagesPaper Does Not Feed Properly
