Chapter 8 Troubleshooting 8-17Message Error Code Cause ActionMake sure the BJ cartridge is installedcorrectly and the blue cartridge locklever is down.Install a BJ cartridge.Upload the document to your PC orprint the document (see page 5-29).Add paper to the multi-purpose tray,change the BJ cartridge or ink tank,clear the paper jam, or install thecorrect BJ cartridge.Start the procedure again from thebeginning.Try sending again in black & white(see page 5-3).Try sending again.Write the number down if you willneed it later.Allow the unit to cool down. The unitwill resume printing when it hascooled down.The BJ cartridge is not installedcorrectly.The BJ cartridge is not installed.Your PC was off and a documentwas received in the unit’s memory.The unit received the fax in memorybecause paper or ink ran out, apaper jam occurred, or the wrongBJ cartridge was installed.An error has occurred in the phoneline or in the system.You tried faxing a color documentto a machine that does not supportcolor faxing.You pressed the Stop button to can-cel the transmission.When the unit sends or receives a fax,it assigns it a unique identificationnumber (nnnn).During printing, the BJ cartridgeprint head may have become toohot.————#085———PUT IN CARTRIDGERECEIVED IN FILEREC’D IN MEMORYSTART AGAINTRY AGAIN IN B/WTX/RX CANCELLEDTX/RX NO. nnnnWAIT COOLING
