An error may have occurred during reception. Check the LCD display for an error message (see page 8-9).The multi-purpose tray may be empty. Make sure paper is loaded in the multi-purpose tray (see page 2-17).The telephone line may not be connected properly. Make sure all line connections are secure (see your Quick Start Guide).The MultiPASS does not switch automatically between telephone and fax reception.The MultiPASS may not be set to switch automatically between telephone and fax reception. For the MultiPASS to switch automatically, the receive mode must be set to Fax/Tel Mode orANS.MACHINE MODE. If you have set ANS.MACHINE MODE, confirm that an answeringmachine is connected to the MultiPASS and that it is turned on with an outgoing messageproperly recorded.An error may have occurred during reception. Check the LCD display for an error message (see page 8-9). Print an activity report and check for an error. (If you are using the Desktop Manager, see theMultiPASS Desktop Manager Software Guide. If you are using the operation panel, see theStand-alone Fax Manual.)The multi-purpose tray may be empty. Make sure paper is loaded in the multi-purpose tray (see page 2-17).Chapter 8 Troubleshooting 8-37
