Chapter 55-22When visiting a user with a trouble report, a) can be known by outputting theerror protocol data (or error dump), and g) can be known by outputting the totaltransaction report (or the system error data list).(2) Test communication according to flowchart procedures appearing on the next page.* Carry out the tests with the actual lines on each item, verify the symptoms and record it.* In the case of trouble with another manufacturer's facsimile, refer to the flowchart for troubles with othermanufacture's.(3) Finally, process over by judging systematically all the data.NOTE:If the other party's facsimile is that of another manufacturer and there is nothing wrong with your customer's machine,it is recommended that you ask your customer to contact the facsimile user of the other party, so that the other party'sfacsimile is checked by the dealer. "Call the service station" in the flowchart means that problems may occur withregard to the communication compatibility of facsimile, consult the matter with the staff in charge at the servicestation. To quicken the resolving of the problem, report the information listed in (1) above.* Procedures for processing communication problems with Canon facsimile.The process for carrying out communications at three points as shown in the figure.Download Service Manual And Resetter Printer at http://printer1.blogspot.com