14. The copy has a fixing fault.15, 16, 17 The leading edge of the copy is displaced.COPYRIGHT © 1997 CANON INC. CANON NP6218 REV. 0 MAY 1997 PRINTED IN JAPAN (IMPRIME AU JAPON)10-58CHAPTER 10 TROUBLESHOOTINGChecksIs the problem noted vertically?Is the nip of the fixing assemblywithin specification? (Use ‘No.402’ of service mode.)CauseFixing filmLower fixingroller pressureCopy paperStep12ResultsYESNOYESActionCheck the fixing film forscratches.Replace the lower fixingroller pressure spring.Try recommendedpaper; if the results aregood, advise the user touse recommendedpaper.ChecksIs the original placed correctly?Is the copy paper of a typerecommended by Canon?Has the pick-up roller or theseparation pad of the cassettewhich caused the problemreached its average life?Does each registration roller rotatenormally?Adjust the registration (leadingedge margin; ‘No. 305’ in servicemode). Is the problem corrected?(See p. 10-5.)CauseOriginalCopy paperPick-up roller,separation padCassette, paperguide plateRegistrationStep12345ResultsNONOYESNONOYESActionRe-place the original.Try recommendedpaper; if the results aregood, advise the user touse recommendedpaper.Check the rollers, andreplace those worn.1. Check if paper iscorrectly set in thecassette.2. Check the paperguide for foreignmatter.See “The registrationroller fails to rotate.”End.