Getting Help from CanonHelp Us Help You BetterBefore you contact Canon, please record the following information.Serial Number (located on the inside of the product): ____________________________________Model Number (located on the top of the product): ______________________________________Setup CD-ROM number (located on the CD-ROM): _____________________________________Purchase Date:__________________________________________________________________Customer Technical Support Sequence*1. Internet — www.canontechsupport.comFor quick and comprehensive self-help in an intuitively guided interactive troubleshootingenvironment, the place to start is our helpful tech support web site. In addition, the latestdriver downloads, answers to frequently asked questions, product information, and “where tobuy” instructions are found here.2. Email Tech Support — www.canontechsupport.comFor individual attention to a special issue, try emailing our friendly technical supportrepresentatives, specially trained to communicate quick, easy, and logical solutions to yourinquiries within 24 hours.3. Toll-Free Live Tech Support — (1-800-828-4040)This option provides live telephone technical support, free of service charges, Monday-Saturday (excluding holidays), during your product’s 1 year limited warranty period.Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).4. Extended Service and Support — www.canonesp.comCanon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extendedservice program that provides up to three full years of service and support coverage at a veryattractive price. CarePAK offers toll-free Canon technical support and includes Canon’ssuperb InstantExchange product replacement program. For further information aboutextending your Canon service and support, call (1-800-385-2155), or visit our Web site atwww.canonesp.com. CarePAK must be purchased during your product’s warranty period.For more information and updated program specifics, please visit our web site atwww.canontechsupport.com.* Support program specifics are subject to change without notice.