88 TroubleshootingPaper JamsCause ActionPaper jammed in the Paper Output Slotor the Rear Tray.Remove the paper following the procedure below.(1)Slowly pull the paper out, either from the Rear Tray or from the Paper OutputSlot, whichever is easier.z If the paper tears and a piece remains inside the machine, turn the machineoff, open the Scanning Unit (Printer Cover) and remove it.Be careful not to touch the components inside the machine.After removing all paper, close the Scanning Unit (Printer Cover), and turn itback on.z If you cannot pull the paper out, turn the machine off and turn it back on. Thepaper will be ejected automatically.(2)Reload the paper in the machine, and press the OK button on the machine.If you turned off the machine in step (1), all print jobs in queue are canceled.Reprint if necessary.Notez For details on how to load paper, see “Loading Printing Paper” on page 9.z When reloading the paper in the machine, see “Paper Does Not FeedProperly” on page 87 to confirm that you are using the correct paper and areloading it into the machine correctly.If you cannot remove the paper or the paper tears inside the machine, or if thepaper jam error continues after removing the paper, contact your Canon servicerepresentative.Landscape credit card-sized paperjammed inside the machine.Do not load credit card-sized paper in landscape orientation.Slowly pull out the paper from the Rear Tray and remove it.If you cannot remove the jammed paper or the paper jam error continues afterremoving the paper, contact your Canon service representative.
