Canon PIXMA iP4200 Series Quick Start Manual

Also see for iP4200 - PIXMA Photo Printer: Supplementary guide Installation instruction Easy Setup instructions Service manual Service manual

Contents

Troubleshooting79An Error Message Appears on the ScreenPOWER (green) and ALARM(orange) lamps flashalternatelyAn error that requires contacting the Customer Care Center may have occurred.Disconnect the printer cable from the printer, and then turn the printer off andunplug the printer from the power supply. Plug the printer back in and turn theprinter back on after leaving it for a while.If the problem remains, contact the Customer Care Center.Problem Possible Cause Try ThisWriting Error/Output Error/CommunicationErrorPrinter is not ready Ensure that the POWER lamp lights.If the POWER lamp is off, turn the printer on.The POWER lamp will flash green when the printer is initializing. Wait until thePOWER lamp stops flashing.When the ALARM lamp is flashing orange, an error may have occurred in theprinter. For details on how to resolve the error, refer to “Handling ErrorMessages” on page 77.Paper is not loaded Load paper and press the RESUME/CANCEL button.If paper is loaded, ensure that the paper source is selected correctly. Select thepaper source with the Paper Feed Switch on the printer, or select it in the printerdriver.Printer port settingdoes not match theinterface connectedto the printerCheck the printer port settings.1. Click Start and select Control Panel, Printers and Other Hardware, and thenPrinters and Faxes.For non-Windows XP, click Start, select Settings, and then Printers.2. Select the icon of your printer.3. Open the File menu and select Properties.4. Click the Ports tab (or the Details tab) to confirm the port settings.A USB port is selected if either USBnnn (Canon iP4200) or MPUSBPRNnn(Canon iP4200) (where n is a number) is indicated.If the port setting is not correct, change the port setting according to theinterface you are using on the Ports tab (or the Details tab), or reinstall theprinter driver.Faulty connection Ensure that the printer cable is securely connected to the computer.z If using a switching hub or other device, disconnect the printerand reconnect it directly to the computer and try printing again.If successful, the problem may have been with the device.z There could also be a problem with the cable(s). Replace thecable(s) and try printing again.Printer driver is notinstalled properly Uninstall then reinstall the printer driver.1. Click Start, and select All Programs (or Programs), the name of your printer,and Uninstall.2. Follow the on-screen instructions to uninstall the driver.3. Follow the procedures described in theEasy Setup Instructions and reinstallthe printer driver.Number ofFlashes Possible Cause Try This