Message AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed on the computer for some errors. For details on errors thathave support code, see List of Support Code for Error.Error Regarding Power Cord Being Unplugged Is Displayed (Windows)Writing Error/Output Error/Communication Error (Windows)Other Error Messages (Windows)Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed (Windows)Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears (Mac OS)Error Regarding Power Cord Being Unplugged Is Displayed(Windows)The printer may have been unplugged while it was on.Check the error message that appears on the computer and click OK.The printer starts printing.See Notice for Unplugging the Power Cord for unplugging the power cord.Writing Error/Output Error/Communication Error (Windows)Check1 If POWER lamp is off, make sure printer is plugged in and turn it on.The POWER lamp flashes while the printer is initializing. Wait until the POWER lamp stops flashing andremains lit.Check2 Make sure correct printer port is set in printer driver.* In the following instructions, "XXX" signifies your printer's name.1. Log in using an account with administrator privileges.2. Make the following settings.• In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop > Hardwareand Sound > Devices and Printers.• In Windows 7, select Devices and Printers from Start menu.• In Windows Vista, select Start menu > Control Panel > Hardware and Sound > Printers.• In Windows XP, select Start menu > Control Panel > Printers and Other Hardware > Printersand Faxes.311
