If an Error OccursWhen an error occurs in printing such as the printer is out of paper or paper is jammed, a troubleshootingmessage is displayed automatically. Take the appropriate action described in the message.When an error occurs, the Alarm lamp flashes and a Support Code (error number) is displayed on thecomputer screen. For some errors, the POWER lamp and the Alarm lamp flashes alternately. Check thestatus of the lamps and the message, then take the appropriate action to resolve the error.Support Code Corresponding to the Number of Flashes of the Alarm LampExample of 2 times flashing:(A) Flashes(B) Goes offNumber of flashes Cause Support Code2 flashes There is no paper in the rear tray. 1000The paper size in the print settings and the size of the loaded paper do notmatch.2100, 21013 flashes Paper is jammed in the paper output slot or in the rear tray. 13004 flashes If the lamp on the ink tank is flashing, ink may have run out. 1600The ink tank is not installed. 1660The print head lock lever is not locked or an ink tank is installed improperly. 16875 flashes The print head may be damaged. 1401, 1403, 14057 flashes More than one ink tanks of the same color are installed. (The lamp on theink tank flashes.)16818 flashes The ink absorber is almost full. 1700, 170111 flashes Automatic Print Head Alignment failed. 2500Cannot perform printing with the current print setting. 410312 flashes Battery has exhausted. 181015 flashes The ink tank cannot be recognized. 1410, 1411356
