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(17/23)(8-1. FAQ (Problems specific to the iP1000 and corrective actions) cont’d)No. * Function Phenomenon Possible Call / Claim Corrective action Cause7 B Smearing on printed side. - Smear on the printed side of paper- Cannot print properly- Paper edge crease1. Correct the paper curl.2. Recommend the user to conductprinting in the print quality assurancearea.The edge of paper rises due when paperis curled, causing the ink cartridge to rubagainst the printed surface of paper,resulting in smearing.8 B Smearing on the backside, oraddress side of postcards- Smears on the already printed sidewhen printing the other sidepostcards>- Smears on the address sidepostcards>- Smears on the backside1. Perform bottom plate cleaning fromthe printer driver.2. Clean the ribs on the platen withcotton swabs/buds.When borderless printing is conductedcontinuously, ink mist attaches to the ribson the platen, and is transferred to thebackside of the following paper.9 C Horizontal lines or uneven printdensity at the trailing edge ofpaper- Cannot print to the bottom edge ofpaper- Lines or uneven print density appearin the trailing edge of paper- Cannot print properly1. Recommend printing in the printquality assurance area.2. Change the print quality from Standardto High mode.3. Try other paper (PP-101)When the paper end comes off the pinchroller, printing is performed without thepaper being held, preventing the inkdrops from being ejected in the correctpositions, resulting in unevenness.Note: The problem is less noticeablethan that of the iP1500.10 CImagequalityHorizontal lines or uneven printdensity due to LF roller feedingat small pitch- Lines or uneven print density (onskin tones and background)- Cannot print properly1. Perform print head alignment.2. Change the print quality from Standardto High mode.As the print media slightly slips whilebeing fed by the LF roller, printed areasoverlap, causing the problem.*Occurrence level:A: The phenomenon is likely to occur frequently. (Caution required).B: The phenomenon may occur under certain conditions, but likeliness is assumed very low in practical usage.C: The phenomenon is unlikely to be recognized by the user, and no practical issues are assumed. PreviousNext |