Canon SELPHY CP760 Printing Manual

Also see for 2565B001: Software user's guide

Canon SELPHY CP760 Printing Manual Manual pdf 23 page image

TroubleshootingConsult this section when the printer does not function as expected or an error occurred.You Think There is a ProblemIf the solutions below do not remedy your problem, contact the retail outlet or a Canon customersupport center.Printer and Power SourcePower will not turn onHas the plug come out of the power outlet? (p. 6)•Is the connector of the compact power adapter securely connected to the printer’s DC IN terminal?(p. 6)•Did you try pressing for a long time? (p. 8)•Printing ProblemsCannot PrintIs the printer power turned on? (p. 8)•Is the ink cassette empty?Replace the ink cassette.•Are you using the correct combination of paper, paper cassette and ink cassette? (p. 6)•Is the printer connected to more than one device at once?Do not connect simultaneously to a camera, memory card or computer.•Is there paper in the paper cassette? Is the paper cassette inserted all the way in?•Is the ink cassette inserted all the way in?•Is the ink sheet slack? (p. 5)•Are you using the specified paper?•Were the perforated portions of the paper folded over or separated before printing?•Has the printer overheated?The printer will temporarily stop when it exceeds a certain temperature. This is not a malfunction. Waituntil the temperature drops and the printer resumes. If the printer is connected to a computer when thishappens, a message will appear on the computer display. Do not cancel the print. Wait until printingresumes.•Printing from Memory CardsIs the memory card inserted all the way into the slot with the label facing upward? (p. 8)Do the image files conform to the Design rule for Camera File system?Have you inserted the memory card directly into the card slot without first inserting the card into theadapter? (p. 7)Some memory cards require a specific adapter.•••COPY