Error MessagesIf a problem occurs with the printer, a message accompanied with a possible solution appears in theLCD monitor. In this section, other possible solutions are described. If a problem occurs while theprinter is connected to the camera, the camera’s LCD monitor may display an error message.No paper, or cassette incorrectly inserted!Check that the paper cassette is firmly inserted all the way into the printer.•If the paper is not feeding correctly into the printer, remove the paper cassette and any paper left in theprinter.•Paper jam!Contact a Canon Customer Support center if the paper will not come out even when the power is turnedoff and back on.•There is a problem with the ink cassette!Contact a Canon Customer Support center for assistance if the ink cassette is stuck in the printer.•Cannot read data from memory card!The following images cannot be printed.Images other than JPEGCorrupted images•--Press to return to the original screen.•No images on card!Check to see if the memory card is properly inserted all the way into the slot.•Do the image files confirm to the Design rule for Camera File system?•Error!Turn the printer’s power off and turn it on again. If the error message continues to display, contact aCanon Customer Support center for assistance.•Communication error!When printing from a mobile phone (wirelessly), the maximum image file size that can be transmitted isapprox. 2 MB (maximum file size varies depending on the mobile phone).•Press to return to the original screen.•COPY