Canon SELPHY ES2 User Manual

Also see for 2096B001 - SELPHY ES2 Photo Printer: Software guide Software guide Beginner's guide

Contents

Canon SELPHY ES2 User Manual Manual pdf 93 page image

93TroubleshootingYou Think There is a ProblemIf the solutions below do not remedy your problem, contact the retail outlet or a Canon customersupport center.Printer and Power SourcePrinting ProblemsPower will not turn on• Has the plug come out of the power outlet? (p. 22)• Is the connector of the compact power adapter securely connected to the printer'sDC IN terminal? (p. 22)• Did you try pressing for a long time? (p. 26)Battery Pack• Is the battery sufficiently charged? (p. 74)• When installing it, did you press on the battery until it clicked into place? (p. 73)Cannot Print• Is the printer power turned on? (p. 26)• Is the printer connected to more than one device?Do not simultaneously connect to a camera, memory card or computer.• Is the cartridge loaded correctly? (p. 17)• Is the ink sheet slack? (p. 17)• Has the printer overheated?The printer will temporarily stop when it exceeds a certain temperature. This is not amalfunction. Wait until the temperature drops and the printer resumes. A message willappear on the computer display if you are connected to a computer when this happens,but you should wait until printing resumes without cancelling the print.Printing from Memory Cards• Is the memory card inserted all the way into the slot with the label facing upward?(p. 25, 26)• Do the images conform to the Design rule for Camera File system? (p. 24)• Some memory cards require a specific adapter. Have you inserted the memorycard directly into the card slot without first inserting the card into the adapter? (p.25)Printing from Cameras• Is the printer connected to the camera correctly? (p. 53)• Does the firmware of the Canon-brand camera support the printer?