Additional Information 147Trouble?TroubleshootingIf you have a problem with your camcorder, refer to this section. Some-times what you think is a malfunction of the camcorder may have thesimplest of solutions - please read the “CHECK THIS FIRST” boxbefore going on to the more detailed problems and solutions. Consultyour dealer or a Canon Service Center if the problem persists.CHECK THIS FIRSTPower sourceThe camcorder will not turn on or it turns off by itself.- The battery pack is exhausted. Replace or charge the battery pack.- Remove the battery pack and reattach it correctly.Cannot charge the battery pack.- Make sure the camcorder is off so charging can start.- The temperature of the battery pack is outside the charging range. If the battery pack’s tem-perature is below 0 °C (32 °F), warm it before charging it; if it is above 40 °C (104 °F), let thebattery pack cool down before charging it.- Charge the battery pack in temperatures between 0 °C and 40 °C (32 °F and 104 °F).- The battery pack is faulty. Replace the battery pack.A noise can be heard from the compact power adapter.- A faint sound can be heard while the compact power adapter is connected to a power outlet.This is not a malfunction.The battery pack is exhausted extremely quickly even at normal temperatures.- The battery may have reached the end of its battery life. Buy a new battery pack.Power supply• Is the battery charged? Is the compact power adapter correctly con-nected to the camcorder? ( 21)Recording• Did you turn the camcorder on and correctly set it to recording mode?( 27) If you are recording on a memory card, is one correctlyinserted into the camcoder? ( 36)Playback• Did you turn the camcorder on and correctly set it to playback mode?( 45, 89) If you are playing back recordings from a memory card, isone correctly inserted into the camcorder? ( 36) Does it contain anyrecordings?COPY
