Canon i350 Quick Start Manual

Also see for -i350 - i 350 Color Inkjet Printer: Start here Quick start guide

Contents

Troubleshooting42Cannot Install the Printer DriverProblem Possible Cause Try ThisCannot Install thePrinter DriverInstallationprocedure notfollowed correctlyFollow the installation instructions for theEasy Setup Instructions packaged withyour printer.If the installer was forced to be terminated due to an error, remove the CD-ROMfrom the CD-ROM drive and restart your computer. Reinstall the printer driver. Ifthis problem persists, contact the Customer Care Cener.Other applicationsrunning in thebackgroundOther applications opened on your computer can interfere with the installationroutine. Close all open software applications before reinstalling the printer driver.Refer to theEasy Setup Instructions for installing the printer driver.Installation doesnot startautomatically whenthe CD-ROM isinserted into thedriveIf printer driver installation did not start automatically when you inserted the CD-ROM into the CD-ROM drive:1. Click StartStartStartStart and select My ComputerMy ComputerMy ComputerMy Computer.2. Double-click the CD-ROMCD-ROMCD-ROMCD-ROM icon.For non-XP Windows, open the My ComputerMy ComputerMy ComputerMy Computer window, and then double-click theCD-ROMCD-ROMCD-ROMCD-ROM icon.Double-click the CD-ROMCD-ROMCD-ROMCD-ROM icon on your desktop to start installation.Installation CD-ROM not workingproperlyConfirm that there are no problems with the Setup Software & User’s Guide CD-Setup Software & User’s Guide CD-Setup Software & User’s Guide CD-Setup Software & User’s Guide CD-ROM.ROM.ROM.ROM.Use Windows Explorer to confirm that the CD-ROM can be read.Confirm that the CD-ROMCD-ROMCD-ROMCD-ROM icon is displayed on the desktop.If there is any problem with the CD-ROMCD-ROMCD-ROMCD-ROM, contact the Customer Care Center.Unable to proceedbeyond the PrinterPort ScreenReinstall the printer driver.1. Click CancelCancelCancelCancel.2. When the Terminate Installation screenis displayed, click OKOKOKOK.3. Click ExitExitExitExit, then remove the CD-ROM.4. Turn the printer and the computer off.5. Restart the computer.6. Carefully follow the proceduresdescribed on theEasy SetupInstructions and reinstall the driver.