Troubleshooting45Handling Error MessagesWhen a printer error occurs, the Power lamp flashes. The number of flashesindicates the type of error that has occurred. Count the flashes and take theappropriate action to correct the error.Number ofFlashesPossible Cause Try ThisTwo flashes Printer is out ofpaperReload paper and press the ResumeResumeResumeResume button.Three flashes Paper jam If a paper jam occurs, clear the jammed paper, reload paper in the printer, thenpress the ResumeResumeResumeResume button. See "Paper JamsPaper JamsPaper JamsPaper Jams" on page 44.Six flashes Print head notinstalledInstall print head.Seven flashes Defective printheadPress the PowerPowerPowerPower button to turn off the printer, and press the PowerPowerPowerPower button again toturn on the printer. If the same error occurs, the print head may be defective.Contact the Customer Care Center.Eight flashes Waste ink tankalmost fullThe printer has a built-in waste ink tank to hold the ink consumed during printhead cleaning.Eight flashes indicates that this tank is nearly full.Press the ResumeResumeResumeResume button to clear the error so printing can continue.Contact the Customer Care Center.Nine flashes Paper thicknesslever is set to therightTo print from the memory card, set the paper thickness lever to the left (the settingfor plain paper).Eleven flashes A specified periodof time has lapsedwithout receivingno response fromthe digital camera /The digital cameraor digital videocamcorderconnected is notcompatible withthis printerPress the printer's ResumeResumeResumeResume button. After the error has cleared, the digital cameraor digital video camcorder turns on. If the camera is not of a type that turns onautomatically, be sure to turn the power on manually.If the error is not fixed, disconnect the camera cable, press the printer's ResumeResumeResumeResumebutton and reconnect the cable.If the error is still unresolved, there is a possibility that you are using a digitalcamera or digital video camcorder that is not supported by this printer. Use Canon"Bubble Jet Direct" compatible digital cameras or digital video camcorders.An error that requires contacting the Customer Care Center may have occurred.Disconnect the printer cable from the printer, and then turn the printer off andunplug the printer from the power supply. Plug the printer back in and turn theprinter back on after leaving it about 10 minutes.If the problem remains, contact the Customer Care Center.Note PowerPowerPowerPower lamp flashesalternately green andorange