Troubleshooting46Print Quality is Poor or Contains ErrorsProblem Possible Cause Try ThisInk does not ejectproperly/Printing isBlurred/ Colors areWrong / WhiteStreaks appear /Printed Ruled Linesare DisplacedInk tank is not seatedproperlyCheck that the ink tanks are firmly seated in the print head and reseat them ifnecessary.Print head nozzlescloggedPrint the nozzle check pattern to check for uneven ink output.See "Printing the Nozzle Check PatternPrinting the Nozzle Check PatternPrinting the Nozzle Check PatternPrinting the Nozzle Check Pattern" on page 28.When a specific color is missing from the nozzle check pattern, clean the printhead.If ink supply is uneven: See "Print Head CleaningPrint Head CleaningPrint Head CleaningPrint Head Cleaning" on page 31.Print head nozzlesclogged or misalignedPrint the nozzle check pattern to check for uneven ink output.When a specific color is missing from the nozzle check pattern, clean the printhead.• If ink supply is uneven: See "Print Head CleaningPrint Head CleaningPrint Head CleaningPrint Head Cleaning" on page 31• If straight lines are misaligned: See "Aligning the Print HeadAligning the Print HeadAligning the Print HeadAligning the Print Head" on page 35Media not loaded withthe print-side upCheck that your paper is loaded with the correct print side facing up.Incorrect paper typeOn the MainMainMainMain tab, ensure that the Media TypeMedia TypeMedia TypeMedia Type selected matches the medialoaded.In the PrintPrintPrintPrint dialog box, select Quality & MediaQuality & MediaQuality & MediaQuality & Media from the pop-up menu, andthen ensure that the Media TypeMedia TypeMedia TypeMedia Type selected matches the media loaded.Print Quality not setproperly Be sure to set the Print QualityPrint QualityPrint QualityPrint Quality setting to HighHighHighHigh for Windows or FineFineFineFine forMacintosh.On the MainMainMainMain tab, click HighHighHighHigh for the PrintPrintPrintPrint QualityQualityQualityQuality setting.1. In the PrintPrintPrintPrint dialog box, select Quality & MediaQuality & MediaQuality & MediaQuality & Media from the pop-up menu, andthen click Detailed SettingDetailed SettingDetailed SettingDetailed Setting.2. Drag the Print QualityPrint QualityPrint QualityPrint Quality slide bar to the FineFineFineFine end.Printed Paper Curlsor Ink BlotsPaper being used istoo thinUse High Resolution Paper or Photo Paper Pro to print images that require alot of ink (i.e. pictures with intense colors or photographs).Color Intensity settingis too highReduce the Intensity setting in the printer driver and try printing again.1. Open the PrinterPrinterPrinterPrinter PropertiesPropertiesPropertiesProperties dialog box.2. On the MainMainMainMain tab, select ManualManualManualManual for Color AdjustmentColor AdjustmentColor AdjustmentColor Adjustment, and then click SetSetSetSet.3. Drag the IntensityIntensityIntensityIntensity slide bar to adjust the intensity.1. In the PrintPrintPrintPrint dialog box, select ColorColorColorColor OptionOptionOptionOption from the pop-up menu.2. Drag the IntensityIntensityIntensityIntensity slide bar to set the intensity.Paper feed roller isdirtyClean the paper feed roller.See "Paper Does Not Feed ProperlyPaper Does Not Feed ProperlyPaper Does Not Feed ProperlyPaper Does Not Feed Properly" on page 49.Note The ink tank may be clogged with dust or air if the protectivecap is replaced after the removal.Note Follow the instructions packaged with your speciality media forloading and handling.