123456TOPBack Previous Next5-17Table of ContentsIndexAdvanced FaxFeaturesAdvanced CopyFeaturesSystem MonitorReports and ListsTroubleshootingAppendixCustomer Support■ Customer Support (U.S.A)Your machine is designed with the latest technology to providetrouble-free operation. If you encounter a problem with themachine’s operation, try to solve it by using the information inthis Chapter. If you cannot solve the problem or if you think yourmachine needs servicing, contact Canon Customer Care Centerat 1-800-828-4040 between the hours of 8:00 A.M. to 8:00 P.M.EST Monday through Friday and 10:00 A.M. to 8:00 P.M. onSaturday. On-line support for 24 hours is also available at thewebsite.http://www.canontechsupport.com/■ Customer Support (Canada)Canon Canada Inc., offers a full range of customer technicalsupport options*:– For step-by-step troubleshooting, e-mail technical support,the latest driver or document downloads, and answers tofrequently asked questions, visit http://www.canon.ca/– Automated step-by-step telephone support on most currentproducts 24 hours, 7 days a week 1-800-652-2666– Free live technical support 9 A.M. to 8 P.M. EST Mondaythrough Friday (excluding holidays) for products still underwarranty 1-800-652-2666– For the location of the authorized service facility nearest you,visit http://www.canon.ca/ or 1-800-652-2666– If the problem cannot be corrected by using one of the abovetechnical support options, repair options are available at thetime of your call to the live technical support number above orvia the website at http://www.canon.ca/* Support program specifics are subject to change without notice.