Canon imageCLASS MF5750 Facsimile Manual

Also see for ImageCLASS MF5730: Basic guide Technical information Parts catalog User manual Basic guide

Contents

Faxing Problems7-8Troubleshooting7Q Is the document loaded?A Remove the document, stack it if necessary, and place it on the platen glass orload it in the ADF correctly. For more information, see Chapter 3, “DocumentHandling,” in the Basic Guide.Cannot send using ECM (Error Correction Mode).Q Does the receiving fax machine support ECM?A If the receiving fax machine does not support ECM, the document is sent in thenormal mode without error checking.Errors occur frequently while sending.Q Are the telephone lines in proper condition? Or do you have a good connection?A Lower the transmission speed. (See <3. TX START SPEED> of “MenuDescriptions,” on p. 8-2.)Receiving ProblemsCannot receive a fax automatically.Q Is the machine set to receive automatically?A For the machine to receive faxes automatically, the receive mode must be set to, , , or . (See Chapter 5, “ReceivingFaxes.”) If you have set , confirm that an answering machine isconnected to the machine and that it is turned on with an outgoing messageproperly recorded.If you set <5. MAN/AUTO SWITCH> to in of theMenu, the machine will receive faxes automatically even when the receive modeis set to . (See <5. MAN/AUTO SWITCH> of “Menu Descriptions,” onp. 8-5.)Q Is the machine's memory full?A Wait for the machine to finish any fax or print jobs stored in the memory. Thenask the other party to resend the fax.Q Did an error occur during reception?A Print an ACTIVITY REPORT and check for an error. (See “Printing theACTIVITY REPORT,” on p. 6-3.) You can also check the RX REPORT when it isprinted automatically. (See “Adjusting the RX REPORT Setting,” on p. 6-7.)