12345678TOPBack Previous Next7-2Table of ContentsIndexAdvanced FaxFeaturesAdvanced CopyFeaturesNetworkRemote UISystem MonitorReports and ListsTroubleshootingAppendixGeneral ProblemsThe machine has no power.Q Is the power cord plugged in securely?A Check that the power cord is securely plugged intothe machine and into the wall outlet. If the machineis plugged into a power strip, make sure the powerstrip is plugged in and turned on.Q Is the power cord supplying power?A Use a different power cord, or test the cord forcontinuity using a voltmeter.Q Is the main power switch turned on?A Turn on the main power switch.The Error indicator comes on.Q Does the machine feed paper correctly, or isthere paper in the cassette or multi-purposetray?A Clear the paper jam, or load paper in the cassetteor multi-purpose tray. (For instructions on clearingpaper jam, see Chapter 12, “Clearing Jams,” in theBasic Guide. For instructions on loading paper, see“Set Up the Machine,” in the Starter Guide.)A If the machine has no paper jam, or paper isloaded in the cassette or multi-purpose tray, turn offthe machine and wait for more than 10 seconds,then turn it on again. If the problem is fixed, theAlarm indicator will turn off, and the LCD will returnto standby mode. If the Alarm indicator remainsflash, unplug the machine, and contact CanonAuthorized Service Facilities or the CanonCustomer Care Center.