Troubleshooting6-6Cannot print from a NetBIOS/NetBEUI network, or the name of a port isnot displayed for “Print to the following port”.Problem 1: The network interface board and network cable are not connectedcorrectly.Solution: Check the following points then cycle the printer off and on.• Make sure that the correct type of cable is used to connect the printer tothe network. (Æ Setup Guide)Problem 2: The computer used for printing and the printer are on different subnets.Solution: This printer cannot execute a print job using NetBEUI protocol on anetwork where there is a router between the computer used for printingand the printer. Use another protocol to execute the print job, or send theprint job to a printer where the print job is not sent through a router.Problem 3: The settings for the computer used for printing are not set correctly.Solution: Check the following points:• Make sure that the correct printer driver has been installed. (Æ SetupGuide)• Make sure that correct printer port (print output destination) has beenselected for the printer to be used for printing. In the Control Panel openthe printer folder and then check the output destination.• Make sure that the setting to finish printing faster has been selected forSpool Setting. In the Control Panel, open the Printer folder and thencheck Spool Setting with the Properties command in the File menu.
