Canon imageRUNNER ADVANCE 8500 series Troubleshooting Manual

Contents

ContentsImage Faults......................................................................................................... 1Black Line appearing in sub scanning direction on image due to fluff adhered to the leaserexposure path.................................................................................................................................. 1Measure against soiled image or blank image due to a fault in the surface finishing of thedeveloping assembly lower sleeve.................................................................................................. 3Poor density or white band image due to the boss breakage of the stirring rod................................. 4Foggy image/black lines due to detached dustproof glass inside the laser scanner unit..................11Stained image (at regular intervals of 63mm) due to scratches on the developing upper/lowercylinder.......................................................................................................................................... 12Faulty Feeding....................................................................................................13Inconsistent folding position when using booklet mode with a small number of sheets due todeflected paper inside the processing tray (Booklet Finisher-V1/V2/Y1/AA1)...............................13Malfunction......................................................................................................... 19When using the manual stapler, staple position is shifted and sheets are not stapled due to aspring coming off. (Staple Finisher-V1, Booklet Finisher-V1)........................................................ 19Message is wrongly displayed due to the displaced waste staple case (Staple Finisher-X1 /Booklet Finisher-X1 / Staple Finisher-N1 / Booklet Finisher-N1)...................................................24Response of static touch panel is slow due to electrical noise..........................................................29" Remove all the output paper" is displayed when delivering to the escape tray (StapleFinisher-V1/Booklet Finisher-V2)...................................................................................................30Boss breakage in the shutter of patch sensor assembly occurring when opening/closing theshutter............................................................................................................................................32Not all the icons are displayed on the UI screen of main body due to disconnection of theconnectors..................................................................................................................................... 34Measures when DADF does not open.............................................................................................. 36Transmission/Fax-Related................................................................................ 39Skip Blank Originals fails in Scan and Send/Scan and Store due to foreign particles attachedto the scanning area...................................................................................................................... 39Jam (Main Unit).................................................................................................. 410108/0215 jam codes due to the coming off of the detection flag of the photo sensor assembly..... 41Measures when the display of jam 0118/010F/0218/020F/0A18/0A0F cannot be canceled(POD Deck Lite-C1/Paper Deck Unit-E1/F1).................................................................................42Jam (Delivery options).......................................................................................441004 Jam Code or folded corner on printed out paper due to positional displacement ofsupport (Staple/Saddle/Booklet/Finisher)...................................................................................... 44110F Jam code due to meshing failure of the timing belt (Staple-Q1/W1/Booklet-Q1/W1/Saddle-AK2/Finisher-AK1).............................................................................................................46i