Canon imageRunner 2545i Addendum Manual

Also see for imageRUNNER 2520: Printer guide User guide Client guide User guide Service manual

Contents

Troubleshooting4TroubleshootingYou may experience problems while operating the machine. Take a minute to see if you have asimple solution to your problem before contacting your local authorized Canon dealer.Network and Security ProblemsA registered key pair cannot be deletedCause The key pair is currently being used or set as a default key.Remedy Access the key and certificate list and check what the key pair is being used for. (See Chapter 3,“Setting up the Machine for Your Network Environment,” in theSystem Settings Guide or Chapter3, “Managing Jobs and Machine Data,” in theRemote UI Guide.) After that, perform the following:If the key pair is used for SSL:Disable the Use SSL setting. (See “Restricting the Use of Remote UI,” on p. 15.) After disabling thesetting, retry deleting the key pair.If the key pair is used for IEEE802.1X authentication:Register a new key pair and set it as the default key. (See Chapter 3, “Setting up the Machine forYour Network Environment,” and Chapter 2, “Connecting the Machine to a TCP/IP Network,” intheSystem Settings Guide.) The key pair reset to ‘Off’ can be deleted.Secure Printing ProblemsThe machine won’t accept my secure print jobCause The job is discarded because the machine has run out of available memory.Remedy 1 Cancel other jobs, or wait until those jobs are finished, and then send the job again.Remedy 2 Divide the document into two or more parts, or reduce the resolution, and then try again.The message Process jobs (Secure Print, etc )> appears on thetouch panel displayCause The machine’s memory consumption has reached the preset level that triggers an alert message.Remedy 1 Print out the secured document by entering the appropriate password. If there are any other jobs,wait until they are finished.Remedy 2 Adjust the memory consumption level that triggers an alert message. (See “Displaying an AlertMessage When the Available Memory Gets Low,” on p. 21.)••

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