Alaris System DFU – up to v9.12 Model 8015 Maintenance A-3Appendix SectionIf the instrument shows evidence of damage in transit, notifythe carrier’s agent immediately. Do not return damagedequipment to the factory before the carrier’s agent hasauthorized repairs.If the instrument fails to respond as described in this documentand the cause cannot be determined, do not use theinstrument. Contact qualified CareFusion service personnel.If it is necessary to return the instrument for service, obtaina return authorization number prior to shipment. Carefullypackage the instrument (preferably in the original packaging),refer to the return authorization information, and return it to theappropriate service or distribution center. CareFusion does notassume any responsibility for loss of, or damage to, returnedinstruments while in transit..Technical support, service information, applications, andmanuals can be obtained by contacting a CareFusionrepresentative.When submitting any request for service, include:• model number• a description of difficulty experienced• instrument settings• administration set/lot number• solution(s) used• message displayed at time of difficultyService InformationTechnical Support• The instrument case should onlybe opened by qualified personnelusing proper groundingtechniques. Prior to performingmaintenance, disconnectattached module from theAlaris System and the PC Unitfrom AC power.• During servicing, an instrument’sconfiguration settings mightbe reset to the factory defaults.Qualified hospital/facilitypersonnel are responsible forchecking in the instrument andensuring the current hospital-approved Data Set is loaded.WARNINGS