65Cable connection problemsThe following solutions may help if you encounter problems when connecting to your desktopcomputer. Additional troubleshooting information is available in Connections Help on the PocketPC Terminal and ActiveSync Help on the desktop computer.• Ensure the Pocket PC Terminal is turned on.• If a modem or Ethernet card is inserted into your Pocket PC Terminal, remove it.• Ensure that you do not have any other active connections. Tap and then Today. Tap orat the bottom of the screen and then Disconnect.• Ensure the cable is securely plugged into the COM port on your desktop computer. Use thecable that came with the Pocket PC Terminal without any extra cables or extenders attached.• Plug the other end of the cable securely into the correct port on your Pocket PC Terminal.
