E-38ReferenceTroubleshootingProblem Cause Action SeePageNo sound is produced when Ipress a keyboard key.1. The VOLUME controller is set to“MIN”.1. Rotate the VOLUME controller more towards“MAX”.) E-52. Headphones or an adaptor plug isplugged into one of the PHONESjacks.2. Disconnect whatever is connected to thePHONES jacks.) E-363. MIDI Local control is turned off. 3. Turn on the Local control setting. ) E-20The pitch of the digital pianois off.1. The digital piano’s key setting issomething other than “0”.1. Change the key setting to “0”, or turn digitalpiano power off and then back on again.) E-192. Digital piano tuning is incorrect. 2. Adjust digital piano tuning, or turn the digitalpiano off and then back on again.) E-193. Octave shift is enabled. 3. Change the octave shift setting to 0. ) E-194. A non-standard temperamentsetting is being used.4. Change the temperament setting to“00: Equal”, which is the standard moderntuning.) E-19Nothing happens when Ipress a pedal.The pedal unit cable is not connected. Connect the cable correctly. ) E-34Tones and/or effects soundstrange. Turning power offand then back on again doesnot eliminate the problem.Example: Note intensity doesnot change even though Ialter key pressure.The “Back up” feature is turned on. Turn off “Back up”. Next, turn power off and thenback on again.) E-20I cannot transfer data afterconnecting the digital pianoto a computer.– 1. Check to make sure that the USB cable isconnected to the digital piano and computer,and that the correct device is selected withyour computer’s music software.) E-282. Turn off the digital piano and then exit themusic software on your computer. Next, turnthe digital piano back on and then restart themusic software on your computer.I cannot store data to amemory card or load datafrom a memory card.– See “Error Indicators” on page E-26. –It takes a long time before Ican use the Digital Piano afterI turn it on.Digital Piano memory data wascorrupted because a data transferoperation with a computer was inprogress the last time you turned offthe piano. When this happens, theDigital Piano performs a memoryformat operation the next time you turnit on. You cannot perform any otheroperation while a format operation is inprogress.It takes about 20 seconds after you turn onpower to perform the memory format operation.Wait until the format operation is complete. Notethat you should take care to avoid turning off theDigital Piano while a data transfer operation witha computer is in progress.) E-29A tone’s quality and volumesounds slightly differentdepending where it is playedon the keyboard.This is an unavoidable result of the digital sampling process,* and does not indicate malfunction.* Multiple digital samples are taken for the low range, middle range, and high range of the originalmusical instrument. Because of this, there may be very slight differences in tonal quality andvolume between sample ranges.When I press a button, thenote that is sounding cuts outmomentarily or there is aslight change in how effectsare applied.This happens when the sounds of multiple parts are sounding at the same time while using layer,using the Duet Mode, playing back a built-in tune, recording, etc. Pressing a button when one ofthese conditions exists will cause the effect setting that is built into the tone to change automatically,which causes notes to cut out momentarily or causes a slight change in how effects are beingapplied.