22GENERAL ALARM The inside of the appliance is very dirty. Clean the inside of the appliance thoroughly,as described in the section “Cleaning”.If the message is still displayed after cleaning,contact a Customer Experience.EMPTY CIRCUIT, FILL CIRCUITWater deliveryPRESS OKThe water circuit is empty Ensure the water spout is inserted. Press OKand deliver water from the spout (D5), until itflows out normally.REPLACE FILTER The water softener filter is exhausted. Replace the filter or remove it as described inthe section “Water softener filter”.SET DIAL TO CLEAN Milk has been delivered recently and the tubesinside the milk container must be cleaned.Turn the froth adjustment dial to CLEAN.INSERT WATER SPOUT The hot water spout is not inserted or isinserted incorrectly.Insert the water spout (D5) as far as it will go.INSERT MILK CONTAINER The milk container is not inserted correctly. Insert the milk container (fig. 23) as far as itwill go.PROBLEM POSSIBLE CAUSE SOLUTIONThe coffee is not hot The cups were not preheated. • Enable the cup warmer and let the cupsheat up for at least 20 min.• Warm the cups by rinsing them with hotwater (Please note: you can use the hotwater function).The infuser has cooled down because2-3 minutes have elapsed since the lastcoffee was made.Before making coffee, use the special functionto rinse and heat the infuser (page 10).A low coffee temperature is set. Set a higher coffee temperature in the menu(page11).The coffee is weak or does not havesufficient ‘crema’The coffee is ground too coarsely. Turn the grinding adjustment dial one clickanticlockwise towards “1” while the coffee millis in operation (fig. 14). Continue one click ata time until coffee delivery is satisfactory. Theeffect is only visible after delivering 2 coffees(see the section: “Adjusting the coffee mill” onpage 12).The coffee is unsuitable. Use pre-ground coffee for espresso machines.The coffee is delivered too slowly or adrop at a time.The coffee is ground too finely or hasgone stale.Turn the grinding adjustment dial one clickclockwise towards “7” while the coffee mill isin operation (fig. 14). Continue one click at atime until coffee delivery is satisfactory. Theeffect is only visible after delivering 2 coffees(see the section: “Adjusting the coffee mill” onpage 12).Always use fresh coffee. Try a different coffee.TROUBLESHOOTINGBelow is a list of some of the possible malfunctions. If the problem cannot be resolved as described, contact Customer Experience.