Page 12 of 156. Troubleshooting GuideProblem Possible Cause Corrective ActionsNo light outputPower SupplyCheck that the selected socket isunder power and the power isswitched on at all relevant pointsOn/Off ButtonPress the button on the back of thelight to check if the light will poweron (if dimmed refer to poor lightoutput actions).Fuses Visually check fuses then checkcontinuity with meterCablesPlease disconnect the device fromthe mains before checking thevisible wiring for any damage, if anydamage is present DO NOT USEPoor LightoutputVoltage outVerify correct secondary voltage(please contact Daray for nominalvoltage under load).Voltage inVerify that the correct mains voltageand correct transformer is beingusedFor any SPARE PARTS or TECHNICAL ISSUES phone DARAY’S Service Delivery Team on:+44 (0) 800 878 9864Opening times 9am–5pm Monday to Thursday (excluding bank holidays)9am-2:30pm on FridayOr email:support@daray.co.ukIF THE LIGHT WAS ORIGINALLY PURCHASED THROUGH A DISTRIBUTOR CONTACT THEM INTHE FIRST INSTANCE FOR A RESOLUTIONPlease contact DARAY for help with any problems that the distributor cannot solve.