Page 40 of 436. Troubleshooting GuideProblem Possible Cause Corrective ActionsNo light outputPower Supply Wall & Mobile Version - Check the plug topadapter is plugged in and switched on atthe power socket and the base of the light.Ceiling Version – Check the power is on atyour power source control point (switchedfused spur) and that the transformer isproducing power (this will require the useof a voltmeter to confirm a measurement).On/Off Button Press the button on the side of the light tocheck if the light will power on (if not referto power supply actions).Fuses Visually check fuses then check continuitywith meterCables Check the visible wiring and make sure theDC connectors between the light and thedowntube / PSU are fully connectedPoor Light outputPower Button Please check the variable intensity is notset to its minimum.Voltage in Verify that the correct mains voltage andcorrect transformer is being usedVoltage out Verify correct secondary voltage at the endof the suspension armLight patch notfocusedLight head In the unlikely event that this happens,please contact DarayArm drift sidewaysLoosened screw If a screw has worked loose please check allgrub screws and follow the tensionadjustment procedure detailed in section4.6.Ceiling Plate notalignedIf the ceiling plate is not true or if thelocking nuts have not been tightened; thismay cause arm drift that cannot becontrolled through the grub screw tensionpoints. Please check the alignment of theplate and locking nuts, adjust as necessary.Stiff Headmovement oruncontrolled driftLight head Please check the grub screw connections asdetailed in section 4.6.