Etherseries DNP- 3 Gateway User’s GuideOther ProblemsP: Can’t run the configuration program using a serial cableconnection.S: Check that:• The communication parameters are set properly.• Disconnect and reconnect the power supply.• Power is available... a LED is on.• The terminal program is operating properly. Try aloopback connector at the gateway end of the cable toverify program operation and the proper COM: port.• The most common problems causing this symptomare incorrect RS-232 wiring or the WindowsHyperterm program not operating correctly.P: Unable to poll some addresses.S: Read the section on DNP-3 configuration. If port one andport two addresses overlap, the overlaped addresses areonly sent out port one.P: Unable to poll ANY addresses.S: Read the section on DNP-3 configuration. Insure that thehost computer and gateway are using the same IP protocol(TCP vs. UDP).48
