DCS CTD-304 Installation Manual

Also see for CTD-304: Specifications Use and care manual Use and care manual

Contents

DCS CTD-304 Installation Manual Manual pdf 17 page image

15SERVICEHOW TO OBTAIN SERVICE:For warranty service, contact DCS Customer Care Representative at (888) 936-7872. Before you call, please havethe following information ready:n Model Number (located at the bottom of chassis, right corner)n Serial Number (located at the bottom of chassis, right corner)n Date of installationn A brief description of the problemYour satisfaction is of the utmost importance to us. If a problem cannot be resolved to your satisfaction, pleasewrite to Customer Care or email: customer.care@fisherpaykel.com,Write:Fisher & Paykel Appliances, Inc.Attention: DCS Customer Care5900 Skylab RoadHuntington Beach, CA 92647BEFORE YOU CALL FOR SERVICE:1. Is the circuit breaker tripped?2. Is the gas turned on?3. Is the AC plugged in?4. Is the burner cap in position?5. Can the burner be lit with a match?6. Is the gas type correct for the unit – LP or Natural? (Assume the gas type is natural unless the model # has “L”which stands for LP.)