17EN5. TroubleshootingPlease use this chart to troubleshoot common problems using DEEBOT.No. Malfunction Possible Causes Solutions1 DEEBOT will notcharge.DEEBOT is not poweredON. DEEBOT will notcharge unless it is poweredON while on the ChargingDock even if the AUTOMode Button is flashing.Move the robot's Bottom Power Switchto the ON position.DEEBOT has not madea connection with theCharging Dock.Be sure that the robot's ChargingContacts have made a connectionwith the Charging Dock Pins. Youmay move the robot manually tomake the connection if necessary.The Charging Dock isunplugged while DEEBOT ispowered ON, which causesbattery consumption.Plug in the Charging Dock andensure DEEBOT is powered ON.Keep DEEBOT on the ChargingDock to make sure it has full batteryto work at any time.The battery is completelydischarged.Re-activate the battery. PlaceDEEBOT on the Charging Dock byhand, remove after charging for 3minutes, repeat 3 times; then chargenormally.2DEEBOT gets intotrouble while workingand stops.DEEBOT is tangled withsomething on the floor(electrical cords, droopingcurtains, area rug fringeetc.).DEEBOT will try various waysto get itself out of trouble. If it isunsuccessful, manually remove theobstacles and restart.3DEEBOT returns tothe Charging Dockbefore it finishes cleaning.When battery powergets low, DEEBOTautomatically switches toReturn to Charger Modeand returns to the ChargingDock to recharge itself.This is normal. No solutionnecessary.Working time variesaccording to floor surface,room complexity and theselected Cleaning Mode.This is normal. No solutionnecessary.