Dacor DDW24S Use And Care Manual

Also see for DDW24S: Installation instructions Planning guide Energy guide Energy guide Installation instructions

Contents

Dacor DDW24S Use And Care Manual Manual pdf 22 page image

20Warranty and ServiceGetting HelpBefore you request service, please review theProblem Solution Guide starting on page 16.If you have performed the checks in the ProblemSolution Guide and the problem has not beenremedied, please contact us at one of the numbersbelow. Prior to requesting service, it is helpful to befamiliar with the warranty terms and conditions listedin the Warranty section on this page.For warranty repairs, call:Dacor Distinctive Service:Phone: (877) 337-3226 (U.S.A. and Canada)Business Hours: 6:00 am - 4:00 pm Pacific TimeFor a list of Dacor service agents for non-warranty repairs:Dacor Customer Service:Phone: (800) 793-0093 (U.S.A. and Canada)Business Hours: 6:00 am - 5:00 pm Pacific TimeContact us through our web site at:www.dacor.comAt Dacor, we believe that our quality of serviceequals that of our product. Should your experiencewith our service network or product be different,please contact our Customer Service Team andshare your encounter with us. We will do our utmostto resolve the situation for you and deliver on ourDacor promise. If you need anything clarified, just letus know.WarrantyWhat is Covered:CERTIFICATE OF WARRANTIES:DACOR DISHWASHERSWITHIN THE FIFTY STATES OF THE U.S.A., THEDISTRICT OF COLUMBIA AND CANADA: FULL ONE-YEAR WARRANTYIf your DACOR product fails to function within one year ofthe original date of purchase, due to a defect in materialor workman-ship, DACOR will remedy the defect withoutcharge to you or subsequent users. The owner mustprovide proof of purchase upon request and have theappliance accessible for service.TWENTY-FIVE YEAR WARRANTYOn rust-through of stainless steel tank and door.Warranty is null and void if non-CUL approved product istransported from the U.S.OUTSIDE THE FIFTY STATES OF THE U.S.A., THEDISTRICT OF COLUMBIA AND CANADA: LIMITEDFIRST-YEAR WARRANTYIf your DACOR product fails to function within oneyear of the original date of purchase, due to a defect inmaterial or workmanship, DACOR will furnish a new part,F.O.B. factory, to replace the defective part. All delivery,installation, and labor costs are the responsibility of thepurchaser. The owner must provide proof of purchaseupon request and have the appliance accessible forservice.What is Not Covered:• Failure of the product caused by faulty installation,improper usage, or neglect of required maintenance.• Service calls to educate the customer in the properuse and care of the product.• Failure of the product when used for commercial,business, rental or any application other than forresidential consumer use.• Replacement of house fuses or fuse boxes, orresetting of circuit breakers.• Damage to the product caused by accident, fire,flood or other acts of God.• Breakage, discoloration or damage to glass, metalsurfaces, plastic components, trim, paint, porcelain orother cosmetic finish, caused by improper usage orcare, abuse, or neglect.THE REMEDIES PROVIDED FOR THE ABOVEEXPRESS WARRANTIES ARE THE SOLE ANDEXCLUSIVE REMEDIES. THEREFORE, NO OTHEREXPRESS WARRANTIES ARE MADE, AND OUTSIDETHE FIFTY STATES OF THE UNITED STATESAND THE DISTRICT OF COLUMBIA, ALL IMPLIEDWARRANTIES, INCLUDING BUT NOT LIMITED TO,ANY IMPLIED WARRANTY OF MERCHANTABILITYOR FITNESS FOR A PARTICULAR USE OR PURPOSEARE LIMITED IN DURATION TO ONE YEAR FROMTHE DATE OF ORIGINAL PURCHASE. IN NO EVENTSHALL DACOR BE LIABLE FOR INCIDENTALEXPENSE OR CONSEQUENTIAL DAMAGES. NOWARRANTIES, EXPRESSED OR IMPLIED, ARE MADETO ANY BUYER FOR RESALE.Some states do not allow limitations on how long animplied warranty lasts or do not allow the exclusion orlimitation of incidental or consequential damages, so theabove limitations or exclusions may not apply to you.This warranty gives you specific legal rights, and youmay also have other rights that vary from state to state.

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