27Before You Call for ServiceProblem Solution Guidenote: see Common Problems When Using the Bake Mode on page 12 for problems with cooking food.Problem May Be Caused By What to Donothing works. oven not connected to electricalpower.have a licensed electrician connect the oven toa properly wired electrical connection.power to oven is off. turn on power at the circuit breaker or fusebox. check for a tripped breaker or blownfuse.control panel locked. press CanCel · seCure key for 4 seconds toreactivate the control panel.power outage. contact the power company.oven will not heat. oven setting not correct. press CanCel · seCure, then follow theinstructions in Operating the Oven section.oven set for delay timed cooking. the oven will turn on automatically at thepreset time. press CanCel · seCure toreturn to normal operation.attempting to broil with the meatprobe connected.the broil and convection broil settings will notwork when the meat probe is connected. Dis-connect the meat probe.foods over or under cook. incorrect cooking time or tempera-ture.follow the instructions in Operating YourOven section.oven shuts off by itself after ithas been on for 12 hours.12 hour timer is on. unit is setto turn off automatically after 12hours of continuous use.turn off the 12 hour timer. see page 11.control panel does not “beep”when pressing the keys on thecontrol panel and when thetimer runs down to zero.control panel tone (“beep”) is setto off.turn control panel tone (“beep”) on. see page8.oven does not self clean. oven door not shut tightly. check for obstructions. shut the door tightly.oven set for delay timed cleaning. the oven will start to self clean at the presettime. press CanCel · seCure to return tonormal operation.oven not set properly. follow the instructions in Care and Cleaningsection.meat probe connected. the oven will not start the self clean cyclewhen the meat probe is connected. Disconnectand remove the meat probe.oven door will not open. oven is set to self clean. check display. if lock symbol appears ondisplay, oven door cannot be opened. wait foroven to complete self clean or press CanCel· seCure. Door will unlock once oven hascooled.oven light(s) will not work(control panel is lit).oven in self clean mode. the light key does not work when the oven isin self clean mode. see page 23.oven in sabbath mode. the light key does not work when the oven isin sabbath mode. see page 20.Light bulb(s) burned out. replace the light bulb(s).continued...