44 Daktronics Exchange and Repair & Return Programs7.2 Repair & Return ProgramFor items not subject to exchange, Daktronics offers a Repair & Return Program. To send apart for repair, follow these steps:1. Call or fax Daktronics Customer Service:Refer to the appropriate market number in the chart listed on the previous page.Fax: 605-697-44442. Receive a case number before shipping.This expedites repair of the part.3. Package and pad the item carefully to prevent damage during shipment.Electronic components, such as printed circuit boards, should be placed in anantistatic bag before boxing. Daktronics does not recommend using packing „peanuts‟when shipping.4. Enclose: name address phone number the case number a clear description of symptomsShipping AddressDaktronics Customer Service[Case #]201 Daktronics Drive, Dock EBrookings, SD 570067.3 Daktronics Warranty and Limitation of LiabilityThe Daktronics Warranty and Limitation of Liability is located in Appendix B. The Warrantyis independent of Extended Service agreements and is the authority in matters of service,repair, and display operation.