Calibir 640 GigE IR Camera User's Manual Contents • 5Calibir 640 GigE with M34 Lens Mount .................................................... 81A DDITIONAL NOTES ON C ALIBIR IDENTIFICATION AND M ECHANICAL .............................. 82C ONNECTORS .............................................................................................. 8210-pin I/O Connector Details ................................................................. 82Input Signal Electrical Specifications ....................................................... 83Power over Ethernet (PoE) Support......................................................... 87EC & FCC D ECLARATIONS OF C ONFORMITY .......................................................... 88A DDITIONAL R EFERENCE INFORMATION ................................................................ 90I/O Mating Connector Sources................................................................ 90Cable Assembly G3-AIOC-BLUNT2M ........................................................ 91Cable Assembly G3-AIOC-BRKOUT2M ..................................................... 92R UGGEDIZED RJ45 ETHERNET C ABLES ................................................................ 93S ENSOR HANDLING INSTRUCTIONS ..................................................................... 94Electrostatic Discharge and the Sensor .................................................... 94Protecting Against Dust, Oil and Scratches .............................................. 94Cleaning the Sensor Window.................................................................. 94TROUBLESHOOTING .................................................................................... 95OVERVIEW .................................................................................................. 95QUICK R ECOVERY GUIDE ................................................................................. 95GENERAL TROUBLESHOOTING FOR C ALIBIR 640 S ERIES ............................................ 97Error Log File ....................................................................................... 97Power Failure During a Firmware Update–Now What?................................ 97Power supply problems: ........................................................................ 97Camera is functional, but image has no contents ...................................... 97C ALIBIR 640 GIG E TROUBLESHOOTING ............................................................... 97GigE Server Status ............................................................................... 97Problem Type Summary ........................................................................ 98Acquisition Error without Timeout Messages........................................... 100Cabling and Communication Problems: ................................................. 101Verifying Network Parameters .............................................................. 102APPENDIX: RANGE PERFORMANCE ............................................................ 103Theoretical ranges for a 1.7 x 0.5m Human Target ................................. 103Theoretical Ranges for a 2.3 x 2.3m NATO Target ................................... 104CONTACT INFORMATION ........................................................................... 105S ALES INFORMATION.................................................................................... 105TECHNICAL S UPPORT.................................................................................... 105