DataCard Sp35 Installation Manual

Also see for Datacard SP35: Printer guide Printer guide Supplementary guide Quick install guide

Contents

DataCard Sp35 Installation Manual Manual pdf 41 page image

40SP Series Install e-GuideSupport for Direct Network ConnectionsIf you need assistance with the installation or use of a print server and printer, do the following in the order listed:• Read the installation information that came in your printer carton.• Work with your network support personnel, who are familiar with connecting devices to and operating deviceson the network.• Closely review this Installation e-Guide to see if it addresses your issue.• If you use a print server, read the guide(s) for the print server, which addresses many common situations notspecifically covered in this e-Guide.• Request assistance from your Datacard® service provider.Removing a device from the Device ManagerRemove a device from the Device Manager if the Add/Detect New Hardware wizard was cancelled (or anotherinstallation problem occurred), or you want to reinstall the printer driver.1 Disconnect the printer from the PC.2 If the printer driver was installed, make sure the printer driver has been deleted and that you have rebooted thePC after deletion.3 Select Start from the Windows task bar.4 From the Windows Start menu, select Settings and then Control Panel. The Control Panel appears.5 Double-click the System icon to open it. The System dialog box opens.6 Open the Device Manager.— On Windows Me and Windows 98, click the Device Manager tab.— On Windows XP and Windows 2000, click the Hardware tab, and then click the Device Manager button.7 Make sure “View devices by type” is selected.— On Windows XP and Windows 2000, select “View hidden devices” from the View menu.You sent the card using an IPaddress that is not correct for theprinter.Use the LCD panel to retrieve the IPaddresses (IP address, subnet mask, andgateway address).If IP addresses are not displayed, workwith network support personnel to assignthe correct IP addresses.Make sure you have selected the correctaddress mode (DHCP or Static IP). Theaddress mode of the printer must matchthe addressing used on the network.The printer is paused. Press the Ready button on the LCD panelto un-pause the printer.If you are using the Open Cardformat, the Start of Card Data (<)command is missing from thedata stream, or the active cardlayout does not result in a printedcard.Make sure the data stream meets therequirements of the Open Card format.See the SP Series Data Formatting Guidefor details.