Datalogic DLR-BT001 Series Quick Reference Manual
Also see for DLR-BT001 Series: Product reference guide
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Contents
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Datalogic Limited Factory WarrantyQuick Reference Guide 15uct). Customer accepts responsibility to maintain a backup copy of its soft-ware and data.Warranty Claims ProcessIn order to obtain service under the Factory Warranty, Customer mustnotify Datalogic of the claimed defect before the expiration of the applica-ble Warranty period and obtain from Datalogic a return authorizationnumber (RMA) for return of the product to a designated Datalogic servicecenter. If Datalogic determines Customer's claim is valid, Datalogic willrepair or replace product without additional charge for parts and labor.Customer shall be responsible for packaging and shipping the product tothe designated Datalogic service center, with shipping charges prepaid.Datalogic shall pay for the return of the product to Customer if the ship-ment is to a location within the country in which the Datalogic service cen-ter is located. Customer shall be responsible for paying all shippingcharges, duties, taxes, and any other charges for products returned to anyother locations. Failure to follow the applicable RMA policy, may result in aprocessing fee. Customer shall be responsible for return shipmentexpenses for products which Datalogic, at its sole discretion, determinesare not defective or eligible for warranty repair.Warranty ExclusionsThe Datalogic Factory Warranty shall not apply to:(i) any product which has been damaged, modified, altered, repaired orupgraded by other than Datalogic service personnel or its authorized rep-resentatives;(ii) any claimed defect, failure or damage which Datalogic determines wascaused by faulty operations, improper use, abuse, misuse, wear and tear,negligence, improper storage or use of parts or accessories not approvedor supplied by Datalogic;(iii) any claimed defect or damage caused by the use of product with anyother instrument, equipment or apparatus; |
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