Services and SupportQuick Reference Guide 17Risk of LossCustomer shall bear risk of loss or damage for product in transit to Data-logic. Datalogic shall assume risk of loss or damage for product in Data-logic's possession. In the absence of specific written instructions for thereturn of product to Customer, Datalogic will select the carrier, but Data-logic shall not thereby assume any liability in connection with the returnshipment.Services and SupportDatalogic provides several services as well as technical support through itswebsite. Log on to www.datalogic.com and click on the links indicated forfurther information.ProductsSearch through the links to arrive at your product page where you candownload specific Manuals and Software & Utilities.Service & Support• Technical Support - Product documentation and programmingguides and Technical Support Department in the world• Service Programs - Warranty Extensions and Maintenance Agree-ments• Repair Services - Flat Rate Repairs and Return Material Authoriza-tion (RMA) Repairs• Downloads - Manuals & Documentation, Data Sheets, Product Cata-logues, etc.• Contact Us - Information Request Form and Sales & Service Network