Dazzle DVD Creation Station 200 User’s Guide • Troubleshooting • Page 33TroubleshootingFrequently Asked QuestionsIf you experience difficulties with your DCS 200, please check the troubleshooting sectionbelow for possible solutions. If the problems persist, please go to page 39 of this user’sguide for information on contacting Dazzle Technical Support.During installation, my DCS 200 is connected to my computer’s USB port, but does notfind the required drivers.Before connecting the DCS 200 to your computer’s USB port, you must install the requireddrivers and software. The necessary drivers and format utilities for your DCS 200 areprovided on the Installation CD. These drivers and utilities are installed at the same timeas MovieStar 5, DVD Complete, and OnDVD, as described in the “Software Installation”section of this user’s guide. Please refer to this section for installation instructions.I installed the required software and the DCS 200 is connected to my computer’s USBport, but nothing happens when I insert my digital media card.The DCS 200 card reader is accessed as a removable disk, as described in “Accessing aCard” in this user’s guide. If you are running Windows XP, and you insert a digital mediacard, a dialog box appears that asks what you want to do with the files on the RemovableDisk. You can select from several options. This is a default feature of Windows XP.When using Windows 98 SE, Me, or 2000 you must access a digital media card throughits Removable Disk icon. You do this by opening My Computer where two Removable Diskicons appear that represent your DCS 200 card reader. The first Removable Disk iconrepresents the upper or CompactFlash slot. The second Removable Disk icon representsthe lower or SmartMedia, Secure Digital, MultiMediaCard, and Memory Stick slot.Double-click on the respective Removable Disk icon to display the contents of the mediainserted in your card reader. This is where your digital images or data are located.Digital cameras usually create one or more folders on a digital media card, which containsyour digital images. Depending on the digital camera you have, the folder names can vary.Double-click on the respective folder name to access the digital images located in thefolder. You can display a preview by double-clicking on one of the image icons.