25PROBLEM POSSIBLE CAUSE REMEDYThe infuser cannot be extracted The appliance has not been turned offcorrectly Turn the appliance off by pressing the but-ton (A15) (see section "5. Turning the applianceoff").At the end of descaling, the appliancerequests a third rinseDuring the two rinse cycles, the watertank (A17) has not been filled to theMAX levelFollow the instructions displayed by the appli-ance, but first empty the drip tray (A15) to avoidthe water overflowing.Milk does not flow from the milkspout (E5)The milk container (E) lid (E2) is dirty Clean the milk container lid as described insection "12.10 Cleaning the milk container".The milk contains large bubbles andsquirts out of the milk spout (E5) orthere is little frothThe milk is not cold enough or is notsemi-skimmed or skimmed.Use skimmed or semi-skimmed milk at refrig-erator temperature (about 5° C). If the result isnot as expected, try a different brand of milk.The froth adjustment dial (E1) is incor-rectly adjusted.Adjust following the instructions in section "9.Making cappuccinos and milk-based coffees".The milk container lid (E2) or froth ad-justment dial (E1) are dirtyClean the milk container lid and control knobas described in the section "12.10 Cleaning themilk container".The hot water connection nozzle (A8)is dirtyClean the connection nozzle as described insection "12.11 Cleaning the hot water nozzle".The machine emits noises or smallpuffs of steam while not in useThe machine is ready for use, or has re-cently been turned off, and condensateis dripping into the hot vaporiserThis is part of normal operation. To limit thephenomenon, empty the drip tray.