The milk does not froth whenmaking a cappuccino. • The milk is not cold enough.• The cappuccino maker is dirty.• Always use milk at refrigerator temperature.• Clean the holes of the cappucinomaker, especially those shown infig.21The coffee cream is light-coloured (the coffee comesout quickly from the spout).• The ground coffee has not beenpressed enough.• The quantity of ground coffee isscarce.• The coffee cream is not groundfinely enough• Unsuitable quality of ground coffee.• Tamper the ground coffee downmore.• Increase the quantity of coffee.•Only use coffe specifically ground forespresso coffee machines• Change the quality of ground coffeeThe coffee cream is dark (thecoffee comes out slowly fromthe spout).• The ground coffee is too tightlypressed.•The espresso boiler outlet is blocked• The quantity of ground coffee is toomuch.•Unsuitable quality of ground coffee.• The coffee is too finely ground.• Press the coffee less.•Clean the outlet as described in“Cleaning the espresso boiler outlet”section.• Decrease the quantity of ground coffee.• Change the quality of ground coffee• Only use ground coffee for espressocoffee makers. Do not use damp coffee.The coffee has an acidic taste. • The unit was not sufficiently rinsedafter the descaling processprocedure.• Rinse the unit as described in the“descaling” section.PROBLEM POSSIBLE CAUSES SOLUTIONEspresso coffee no longercomes out.•The coffee is damp and/orexcessively pressed• The holes in the filter holder spoutsare blocked.• The outlet of the espresso boiler isblocked.• The tank is badly inserted and thevalve at the bottom is not open.Espresso coffee drips from theedges of the filter holder,instead of from its holes.• The filter holder is badly inserted.• The gasket of the espresso boiler haslost elasticity.• The holes in the filter holder spoutsare blocked.•Attach the filter holder on correctly andturn it all the way.• Have the espresso boiler gasket replacedat an Service Centre• Clean the holes in the spouts.The espresso coffee is cold. • The ‘OK’ pilot light was not on whenthe coffee delivery switch was pressed.• The preheating was not carried out•The cups were not preheated• Wait until the OK pilot light comes on• Carry out the preheating as indica ted inthe “Preheating the coffee unit” section..•Preheat the cups by rinsing them in hotwater.The pump is too noisy. • The water tank is empty.• The tank is inserted wrongly and thevalve at the bottom is not open.• Fill the tank.• Press the tank lightly so as to openthe valve at the bottom.11• Prepare the coffee again, pressing it morelightly and/or changing the powder• Clean the holes in the spouts.• Clean as indicated in the “Cleaningthe espresso boiler outlet” section.• Press the tank lightly so as to openthe valve at the bottom.EC190/200 GB 5-12-2001 13:44 Pagina 11