DeLonghi NESPRESSO MY MACHINE LATTISSIMA ONE User Manual

Also see for EN510.W: Manual

27ENTroubleshootingNo light indicator. - Check the mains, plug, voltage, and fuse. In case of problems, call the Nespresso Club.No coffee, no water. - Water tank is empty. Fill water tank.- Descale if necessary; see Descaling section.Coffee comes out very slowly. - Flow speed depends on the coffee variety.- Descale if necessary; see Descaling section.No coffee, just water runs out (despite inserted capsule).- Make sure the capsule is not pinched in a wrong position.- Make sure the capsule is not damaged.- Call Nespresso Club or send appliance to repair.Coffee is not hot enough. - Preheat cup.- Descale if necessary; see Descaling section.Capsule area is leaking (water in capsule container). - Position capsule correctly. If leakages occur, call the Nespresso Club.Any other blinking behavior not described in the troubleshooting. - Send appliance to repair or call the Nespresso Club.All buttons blink simultaneously for 10 seconds and then machine switches offautomatically. - Error alarm, machine needs repair. Send appliance to repair or call the Nespresso Club.All 3 buttons blinking fast 3 times and then machine goes back in ready mode. - Water tank is empty.Descaling and cleaning alert blink. - Machine is in menu mode, press milk button for 3 seconds to exit menu mode or wait 30 seconds to exit automatically.Descaling alert blinks orange. - Machine triggers descaling alert according beverages consumption usage. Descale machine.Descaling alert blinks orange and Espresso button illuminates white. - Machine is in descaling mode. Press Espresso button to start descaling process.Descaling alert illuminates orange, beverage buttons are unavailable. - Machine blocked due to scale level too high. Descale machine.All coffee buttons and all milk recipe buttons flash alternatively. - Machine in overheat protection mode, wait until it returns to ready mode.- Appliance will be blocked for approximately 10 minutes after emptying.Lever cannot be closed completely. - Empty capsule container. Make sure that no capsule is blocked inside the capsule container.Quality of Milk froth is not up to standard.- Use skimmed or semi-skimmed cow milk at refrigerator temperature (about 4° C).- Rinse after each milk preparation (see section "Hand Washing of Rapid Cappuccino System").- Descale the machine.- Do not use frozen milk.- Ensure the air aspiration part is clean. Refer to the section "Hand washing of Rapid Cappuccino System".I cannot enter Menu mode.- Be sure to remove the milk jug.- Be sure to press milk button for 3 seconds.- Remove descaling pipe.- Is not possible to enter Menu mode while machine is heating up.Milk dispensing doesn't start (clean alert illuminates orange).- Prepared more than 5 milk dispensing without any cleaning. Action: clean Rapid Cappuccino System.- Overtime milk preparation. Action: clean Rapid Cappuccino System.- Over 30 min from last milk preparation. Action: clean Rapid Cappuccino System.Milk jug cannot be dismantled. - Press the button on the side of the milk jug to remove the parts.- Refer to section "Assembling / Disassembling of Rapid Cappuccino System".Sound when machine switches off. - This sound indicates that the machine is now off.In the event of accidental milk spillage, unplug the machine. - Immediately clean thoroughly the machine.