440 Troubleshooting GuideFILE LOCATION: C:\Users\fxstdpc-admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fmD E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LYThe entire output is blank3 Replace the PHD unit if you have a spare unit.a Replace the PHD unit. See "Replacing thePrint Head Device (PHD) Unit" and"Installing a PHD Unit."b After you replace the PHD unit, click ChartPrint on the Diagnosis tab.c Click the Pitch Configuration Chart button.The Pitch Configuration Chart is printed.Does this solve your problem?The task iscomplete.Contact Dell.Action Yes No1 The toner cartridges may be low or need to bereplaced. Confirm the amount of toner left ineach toner cartridge.a Check the toner level in the Status tab in theStatus Monitor.b Replace the toner cartridges as necessary.Does this solve your problem?The task iscomplete.Go to action 2.2 If you are using non-Dell brand toner cartridges,disable the Non-Dell Toner option.a Launch the Tool Box, and click Non-DellToner on the Printer Maintenance tab.b Ensure that the On check box is not selected.Does this solve your problem?The task iscomplete.Go to action 3.Action Yes NoDownloaded from ManualsPrinter.com Manuals