Basic Printer ProblemsDisplay ProblemsPrinting ProblemsPrint Quality ProblemsOption ProblemsOther ProblemContacting ServiceBasic Printer ProblemsSome printer problems can be easy to resolve. If a problem occurs with your printer, check each the following:If a message displays on the operator panel, see "Understanding Printer Messages."The printer power cable is plugged into the printer and a properly grounded electrical outlet.The printer power is on.The electrical outlet is not turned off at any switch or breaker.Other electrical equipment plugged into the outlet is working.All options are properly installed.If you have checked all of the above and still have a problem, turn off the printer, wait for 10 seconds, and then turnon the printer. This often fixes the problem.NOTICE: If an error message appears, see "Understanding Printer Messages."Display ProblemsProblem ActionOperator panel displays onlydiamonds or is blank.· Turn off the printer, wait for 10 seconds, and turn on the printer.· Self Test Message appears on the operator panel. When the test is completed,Ready to Print is displayed.Menu settings changed from theoperator panel have no effect.Settings in the software program, the printer driver, or the printer utilities areoverriding the settings made on the operator panel.· Change the menu settings from the printer driver, the printer utilities, or thesoftware program instead of the operator panel.· Disable the settings in the printer driver, the printer utilities, or the softwareprogram so you can change settings on the operator panel.Printing ProblemsProblem ActionJob did not print correct Make sure Ready to Print appears on the operator panel before you send a job to print. Press