Clearing JamsIdentifying JamsClearing Printer JamsBy carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more information on avoiding paper jams, seeAvoiding Jams. If jams do occur, follow the steps outlined in this section.To resolve the paper jam messages, you must clear the entire paper path and then press the Select button to clear the message and resume printing. Theprinter prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the Auto setting does not guarantee the page will print.Identifying JamsIf the printer jams, the appropriate jam message will be displayed on the printer operator panel.The following illustration shows the path that print media travels through the printer. The path varies depending on the input source (trays, multipurposefeeder, envelope feeder) and output bins (expander) you are using.The following table lists the jam messages that can occur and the action necessary to clear the message. The jam message indicates the area where the jamoccurred. However, it is best to clear the entire paper path to ensure you have cleared all possible jams.Clearing Printer JamsNumber Message What to do*1 27x Paper Jam Check Bin x Open the output bin rear doors, and then remove the jam.2 202 Paper Jam Open Rear Door Open the rear door on the printer, and then remove the jam.3 201 Paper Jam RemoveCartridgeOpen the top front cover, remove the print cartridge, and then remove the jam.4 200 Paper Jam RemoveCartridgeOpen the top front cover, remove the print cartridge, and then remove the jam.5 23x Paper Jam Open DuplexRear DoorOpen the rear duplex door, and then remove the jam.6 260 Paper Jam Check EnvFeederLift the envelope weight, remove all envelopes, flex and stack the envelopes, reload the envelope feeder, andadjust the guide.7 250 Paper Jam Check MPFeederRemove all media from the multipurpose feeder, flex and stack the media, reload the multipurpose feeder, andadjust the guide.8 23x Paper Jam Check Duplex Remove the duplex tray from the duplex unit, raise the duplex deflector, and remove the jam. Open the rearduplex door, and remove the jam.9 24x Paper Jam Check Tray x Open each tray, and then remove any jammed media.* After clearing the jam, press the Select button to resume printing.