Backup media and recovery optionsIt is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposesmultiple options for recovering Windows operating system on your Dell PC. For more information. see Dell Windows BackupMedia and Recovery Options.Wi-Fi power cycleAbout this taskIf your computer is unable to access the Internet due to Wi-Fi connectivity issues a Wi-Fi power cycle procedure may beperformed. The following procedure provides the instructions on how to conduct a Wi-Fi power cycle:NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device.Steps1. Turn off your computer.2. Turn off the modem.3. Turn off the wireless router.4. Wait for 30 seconds.5. Turn on the wireless router.6. Turn on the modem.7. Turn on your computer.Troubleshooting 97